Course unit code:
Course unit title:
Quality Management
Mode of completion and Number of ECTS credits:
Exm (4 credits)
Course contents:
Quality – basic concepts, definitions, approaches
History of quality management
American and Japanese approach to quality management
Formation and evolution of quality management
Production approach to quality management
Quality management conceptions
Quality management system QMS according to ISO 9000:2008, fundamentals, methods
Total quality management TQM
Audit and certification of quality systems
Economy of quality
Environmental management system EMS according to ISO 14000
Inergrated management systems
Human factor in quality management
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