Course unit code:
Course unit title:
Quality Management
Mode of completion and Number of ECTS credits:
Exm (4 credits)
Course supervisor:
doc. Dr. Ing. Milan Majerník
Learning outcomes of the course unit:
Students obtain knowledge in the field of production quality provision in an industrial enterprise. The students comprehend the principles of functioning of the systems based on ISO, company and TQM standards. They become aware of the systems' economic effectiveness and employment in practice. Students know to recognize the role of the human factor played in managerial systems. The subject helps students to develop their abilities, communication, and team work, and will encourage them to flexibly react to changes.
Prerequisites for registration:
Course contents:
Quality – basic concepts, definitions, approaches
History of quality management
American and Japanese approach to quality management
Formation and evolution of quality management
Production approach to quality management
Quality management conceptions
Quality management system QMS according to ISO 9000:2008, fundamentals, methods
Total quality management TQM
Audit and certification of quality systems
Economy of quality
Environmental management system EMS according to ISO 14000
Inergrated management systems
Human factor in quality management
Recommended or required reading:
  • MATEIDES, A. Manažerstvo kvality. Bratislava: EPOS, 2006. 751 s. ISBN 80-8057-656-4.
  • MATEIDES, A. – ZÁVADSKÝ, J. Ako zaviesť systém riadenia kvality podľa STN EN ISO 9001:2001 v organizácii. Bratislava : Epos, 2005. 217 s. ISBN 80-8057-632-7.
  • NENADÁL, J. Ekonomika jakosti v praxi. Žilina : MASM, 1995. 133 s. ISBN 80-85348-26-8.
  • NENADÁL, J. – NOSKIEVIČOVÁ, D. – PETŘÍKOVÁ, R. – PLURA, J. – TOŠENOVSKÝ, J. Moderní management jakosti: Principy, postupy, metody. Praha : Management Press, 2008. 376 s. ISBN 978-80-7261-186-7.
  • DAVIS, S. – GOETSCH, D. Quality Management for Organizational Excellence. New Jersey, USA: Person Education, 2010. ISBN 978-0-13-800354-8.
Planned learning activities and teaching methods:
The course Quality Management contains 13 lectures, each taking 1 hours and 13 seminars, each taking 2 hours.
Assesment methods and criteria:
Language of instruction:
Slovak, English
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